Money Advice DVD in British Sign Language

http://www.britishdeafassociation.org.uk The British Deaf Association, with support from the Calouste Gulbenkian Foundation, has produced a BSL DVD which provides help and advice for individuals who might be struggling to meet their financial commitments. To find out more about this useful resource, contact by email at scotland(at)bda.org.uk or visit the BDA website.

Home Heat Helpline

The Home Heat Helpline is a free, central phone number offering practical energy advice for people concerned about paying their energy bills. To get your advice call 0800 33 66 99 and speak to one of our specially trained advisors. You can call yourself or on behalf of a relative, friend or patient or someone [...]

Social Tariffs

All energy providers have to offer social tariffs to help their most vulnerable customers cope with the high costs of gas and electricity. And according to new Ofgem rules, all social tariffs must equal the supplier’s cheapest deals. This website belonging to Energy Choices claims to offer independent advice about the social tariff arrangements of [...]

Consumer Focus

On 1st October 2008 Consumer Focus went live.   Consumer Focus is the new statutory organisation campaigning for a fair deal for consumers in England, Wales, Scotland, and, for postal services, Northern Ireland.   One of the first areas of work for Consumer Focus is be pushing for a fairer deal for energy consumers by [...]

Consumer Direct

Consumer Direct is the government-funded telephone and online service offering information and advice on consumer issues. Consumer Direct is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services. From 1st October 2008, Consumer Direct has offered advice on energy supply and postal provider complaints and enquiries. So, [...]

Energy Action Scotland

Energy Action Scotland is the national charity which aims to eliminate fuel poverty by raising awareness of fuel poverty, particularly as it affects low income households.   Energy Action Scotland corporate aims are: raising awareness of fuel poverty, particularly as it affects low income households; maintaining fuel poverty as a national issue of high priority; [...]

Fraud Prevention

http://www.cifas.org.uk CIFAS is the UK’s Fraud Prevention Service with 270 Members spread across banking, credit cards, asset finance, retail credit, mail order, insurance, savings and investments, telecommunications, factoring, and share dealing. Members share information about identified frauds in the fight to prevent further fraud. CIFAS is unique and is the world’s first not for profit fraud [...]

Identity Theft

http://www.identity-theft.org.uk This website has been produced by a range of UK public and private sector bodies to combat the threat of identity theft.

Card Fraud

Card Watch is a UK banking industry initiative that aims to raise awareness of card fraud prevention. It is managed by APACS, the UK payments association.   CARD Watch and its logo have been registered trademarks in Europe and the UK since April 1999, and are owned by APACS (Administration) Limited.   What do we [...]